Welcome to Caravela Roasters! These terms and conditions outline the rules and regulations for the use of our website, products, and services. By accessing or using our website, you agree to comply with these terms and conditions.
- Definitions and Interpretation
- “Caravela Roasters” refers to our company, its website, and its services.
- “User” refers to anyone who accesses or uses our website, products, or services.
- Age Restriction
- By using our website, products, or services, you confirm that you are at least 18 years old.
- Intellectual Property
- The content, trademarks, logo, and any other intellectual property on Caravela Roasters’ website are owned by us unless stated otherwise. Users are prohibited from reproducing, distributing, or modifying our intellectual property without our prior written consent.
- Product Information
- Caravela Roasters strives to provide accurate and up-to-date information about our products. However, we do not warrant the completeness or accuracy of the product descriptions, pricing, or availability on our website.
- Placing Orders
- When placing an order through our website, you agree to provide accurate and complete information about yourself, shipping address, and payment details. We reserve the right to cancel any order or limit the quantity of products purchased at our discretion.
- Payment and Pricing
- All prices on our website are in the currency specified and are subject to change without prior notice.
- We accept payment through authorized payment gateways only, and you agree to abide by their terms and conditions.
- In the case of any billing errors or payment disputes, please contact our customer support team for assistance.
- Shipping and Delivery
- Caravela Roasters will make every effort to deliver orders promptly. However, we are not responsible for delays or for any failure in delivery caused by external factors beyond our control.
- The risk of loss or damage to the products passes to the customer once they are delivered.
- Returns and Refunds
- We guarantee the quality of our products. If you are unsatisfied with your purchase, please get in touch with our customer support team within 14 days of receiving the item.
- We reserve the right to refuse returns or refunds if the product has been opened, used, or damaged by the customer.
- Disclaimer of Liability
- Caravela Roasters, its directors, employees, or affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, products, or services.
- Changes to Terms and Conditions
- Caravela Roasters reserves the right to modify or replace these terms and conditions at any time. Users are responsible for reviewing these terms periodically.
- Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of Goa, India. Any disputes arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts in Goa, India.
- By using our website, products, or services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer support team.