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Privacy Policy

At Caravela Roasters, we value the privacy of our users and are committed to protecting the personal information that is shared with us. This privacy policy outlines how we collect, use, and safeguard your personal information. By accessing or using our services, you agree to the terms outlined in this policy.

  1. Information We Collect

When you visit our website or use our services, we may collect certain information from you, including but not limited to:

  • Personal Information: such as your name, email address, phone number, and billing information, which may be collected when you make a purchase or register for an account.
  • Usage Information: such as your IP address, device type, browser type, and operating system, which may be automatically collected when you interact with our website or use our services.
  • Cookies and Tracking Technologies: we may use cookies and similar tracking technologies to collect information about your browsing behavior and preferences on our website.
  1. How We Use Your Information

We may use the information we collect from you for various purposes, including but not limited to:

  • Providing and maintaining our services.
  • Personalizing your experience and delivering relevant content.
  • Processing transactions and providing customer support.
  • Analyzing usage data to improve our website and services.
  • Sending promotional emails, newsletters, and relevant updates (you can opt-out anytime).
  1. Information Sharing and Disclosure

We may share your personal information with third parties in the following situations:

  • With your consent.
  • For legal purposes, such as responding to a court order or governmental request.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • In the event of a merger, acquisition, or sale of our assets.
  • We will never sell or rent your personal information to third parties for their own marketing purposes.
  1. Data Security

We take the security of your personal information seriously. We implement reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices

You have the right to access, update, or delete your personal information. You can also opt-out of receiving promotional emails or newsletters by following the unsubscribe link provided in the email. Please note that even if you opt-out, we may still send you non-promotional emails, such as transactional or account-related communications.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be published on this page, and the revised date will be indicated at the top. It is your responsibility to review this policy periodically for any updates. Your continued use of our services after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the updated policy.

  1. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at [email protected]. We will do our best to address your concerns in a timely manner.

Address: The Caravela Cafe & Bistro, SECOND FLOOR, 1/27/1, The Caravela Cafe & Bistro, 31st January Road, Sao Tome, Panaji, North Goa, Goa, 403001

Phone Number: 08329288447